Creating an impression in an employee’s mind is about having a rewarding on-boarding experience. An employee gets a firsthand experience with an organization within the first few moments of them joining the company. This is the experience they get to receive after the interview process is completed.
The Human Resource Department plays a major role in providing a good and proper transition to the new comer. Large companies have developed a checklist for a new joiner and many small businesses don’t have a clue of whether on-boarding matters.
We have seen three important observations as a consultancy in enhancing the on-boarding experience.
On-boarding begins when the candidate reaches the final round of interview. Once the offer is rolled out a recruiter plays an important role to create an impression in the mind of the candidate. An In house recruiter needs to work with his consultant or if they have sourced the candidate directly to develop a tactical communication method to make sure this candidate joins the organization. In most of the cases many new employees don’t get to meet their line managers or supervisors or in most case their immediate supervisor is planning to jump ship soon. Lastly statistics always comes down to compensation as a primary motivator in joining the organization. On the contrary its always the engaging experience in giving the candidate a sense of purpose for joining your company.
It begins after all with Team work , Line managers, HR Team and the recruitment consultant or the executive search partner that has to work collaboratively. How this tactic works is the HR team works hand in hand with the executive search partner and the HR Team works in sync with the line managers. Now you can see a three-pronged communication technique which eventually enhances the employee experience.
The Internal HR-Team is further acting as a middleman in creating this effective communication method. This is one way to enhance an excellent on-boarding experience.
“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw
In a competitive market space every brand has an identity of its own. Most brands have their founders and some conglomerates have busts , images , portraits of the first people who build a great company . After all there are many Great companies but to be a good company and a great company a brand needs to resonate inside the heart of the individual. It comes down to mission. A great mission led organization has a brand that needs no advertisement.
A great mission comes down to meaningful work . When a work is meaningful or has a higher purpose the brand outshines other aspects like compensation, number of teams, qualifications, skills. It is a fine line of capitalism and humanistic thinking.
As a Line manager or a director its important even during the interview to create an impression of the brand its values, vision and being a leader you need to show by your gestures that “I will care for you once you are in this organization” . Every line manager forgets they have a duty to protect and care for the team not within their spectrum but even the person who has moved across teams. Every human resource is ultimately a person with exceptional qualities, mindset, attitude and with experience a personality changes over a period of time.
“For, in the end, it is impossible to have a great life unless it is a meaningful life. And it is very difficult to have a meaningful life without meaningful work.”
Jim Collins, Good to Great
After all every on-boarding experience is creating an employee engagement experience that eventually reduces the turn over. As per research 80% of new joiners decide to stay back in a company within 3 months of joining based on the on-boarding experience. This clearly shows how significant is the onboarding experience of a company. Employee Turn over is not only a waste of time and money but also the productivity of the company. Make your employees feel welcome and remember the goal of building a long-term relationship is to engage them with your organization mission.
There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow…It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it…
Jack Welch – Former CEO ,GE
Conclusion: Every organization gets one chance to create a fantastic on-boarding experience. This experience creates all the difference. At EmmanualHRI we consult with our customers and provide measured inputs by creating surveys interviewing various candidates. We develop and provide data points to our customers.
You can always engage our services in hiring , market mapping and consulting please be free to email to [email protected]